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Terms of Service

Orders can be placed online at . Please note that once an order has been placed; we are not able to modify or cancel your order. For any questions regarding APAYA accessories please contact
Upon placement of an order by APAYA will send a confirmation email. Once and order has been shipped, customers will receive and email with the tracking number. Please note that and order placed for multiple items sometimes may result in multiple or partial shipments. Please allow 1-2 business days from the time of purchase for your order to be processed. Given hand-made nature of your products, items that become sold-out or out of stock may not become available for a few weeks. We appreciate your patience. 
Custom orders:
All custom-made orders are custom made to order in South America. Orders do not go into production without full payment at the moment of purchase. Custom orders take approximately 3-4 weeks to produce and ship. If you have questions or concerns regarding custom orders please contact .
We are committed to protecting the privacy of all our customers. APAYA will not distribute your telephone number, e-mail address or any other personal information, except where needed to deliver a product or service your order.
All the information we collect is to deliver a positive and personalized hassle free experience shopping with us.
This website has been developed for the use of customers and prospective customers. You agree not to use the website in any way that causes or is intended to cause access or the website to be damaged, interrupted, or impaired in anyway including but not limited to:
  • Causing annoyance or nuisance inconvenience or mischief

  • Fraudulent purposes or in connection with unlawful or criminal activity

  • Breach of copyright, trademarks, confidence, privacy or any other right

When you place an order to purchase a product from APAYA, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we send that product to you and a confirmation email in this regard is sent.
The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with APAYA.
 Pricing & availability
Prices are shown in Euro and will be charged in Euro.
We do our best to fulfill orders; we cannot be held responsible if the products are not available at a given point in time. assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.
Payment on is only accepted by means of credit card. We are unable to process any other payment form.